SimpleTrials Services & Support


Dedicated Support & Training

At Trial By Fire Solutions, we have been designing and supporting CTMS systems for over 11 years. Further, our client management and support team members have prior experience in clinical operations. So we are well positioned to help you and your team with CTMS needs. Here are some examples:

  • CTMS Training

  • Adoption Assistance

  • Dedicated Client Manager (aka. CTMS Expert) with Monthly Check-in Calls

  • Data Import Assistance (e.g. Sites, Investigators, Subject, etc.)

  • EDC Integration Assistance

  • Advanced CTMS feature setup, such as Custom Trackers, Automated Workflows, etc.

In order to keep the base subscription fees affordable, there is an additional cost for dedicated support and training. If you would like more information, please contact your SimpleTrials client manager, or submit the Contact Us form.